Yes it is the local Evans Halshaw dealership. They say the cost is £2800 but Vauxhall will give a 40% contribution reducing it to £1800. They say it is safe to drive but it isn’t in my opinion. I am going to take it back but leave it undriven whilst it waits for a decision from the Financial Ombudsm...

I have a grandland x hybrid4 2020. It needs a new steering rack after 17,300 miles. It is out of warranty. I drove it to the top of a 5 story carpel looking for a space and then down again and all was ok. I then drove up a second multi-storey car park and after 3 floors it developed a small knock. O...

I couldn’t understand why my hybrid 4 elite nav grandland x couldn’t select electric mode. I returned it to the dealer who applied lots of software updates. They also said these updates stopped the left indicator chime which happens occasionally just once after starting a journey Following this I st...

So I think the penny has dropped. I couldn’t understand why a little red sos switch inside the car would be corroded, not be easily available and cause so many issues. The PART is still on back order from Germany with no indication of a delivery date so the car still doesn’t run in electric mode and...

I think it goes to a call centre not 999. It was them who asked the police to check. The car went to the dealer straight afterwards and they disconnected the switch to avoid anymore false alarms. All the issues with the car seem to be related to electrical problems and I believe when running in elec...

The police turned up to check on me after my car had triggered 3 calls to the emergency call centre. The car had not been used for several days so obviously it was a fault. I took it to the local dealer and they diagnosed a corroded SOS switch in the overhead panel. How this has happened when the ca...

I did email them back saying I had no confidence in their customer service or website and that I would be posting my thoughts on this forum but I don’t really expect them to reply or bother to look at this thread. On the 204mpg the maths says no. If you are generous and say that you get a full elect...

I saw the spec sheet which didn’t mention winter pack 1 at all. I also saw that the heated steering wheel was shown on the elite but not the hybrid. I then used the online build my car tool and specified the engine, colour, wheel trim and model type. This priced the hybrid at £43k and let you see th...

I think they have changed the configuration now as a result of my original complaint.
It’s not there now but it definitely was when I bought the car.

I configured my Grandland x hybrid 4 elite on the Vauxhall web site. It said it had Winter Pack 1 which included a heated steering wheel but this was not on the car when it was delivered. I complained to Vauxhall Customer Services and after initially getting a reply that my complaint was being inves...