Dealers

Faults and Technical chat for the Vauxhall Grandland
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Kitkat8617
Posts: 18
Joined: Mon Mar 25, 2019 5:27 pm

Post by Kitkat8617 » Sat Jan 15, 2022 5:59 pm

A lot of Grandland owners seem to moan a lot at their respective Vauxhall dealers
Either I am very fortunate or perhaps not so picky but I have nothing but praise for the 2 dealers that I regularly use( I bought the car from one in Pensnett about 4 miles from home and I get it serviced at a dealer less than 2 mins drive away)
I have to say both have been exemplary in the way I and my vehicle have been looked after.
The pre inspection and general condition of my Grandland when purchased in April 2019 was brilliant and nearly 3 years later I have only 1 fault-this was laquer damage to front drivers wheel,
My nearest dealer took photos of damage which they sent to Vauxhall and within a few weeks the dealer contacted me to say my brand new replacement alloy was at the dealership ready to be fitted
How’s that for service?
Now have new wheel fitted.
So my experience with Vauxhall dealers has been very positive and it’s because of this reason that I have bought Vauxhalls for the last 15 years
Sorry to rant on so long but I think we should appreciate our cars more and enjoy how great the Grandland is.

GRANDLANDX68
Posts: 877
Joined: Tue Nov 26, 2019 6:53 pm

Post by GRANDLANDX68 » Sat Jan 15, 2022 7:29 pm

Great to hear you have some good dealerships near you.
Are they both Just Vauxhall dealerships ?
I have one near me who I have had a terrible time with which was Vauxhall only dealership and then another who has been great and fixed the issues the first couldn't.
I found the second dealership which is Peugeot, Citroen and Vauxhall dealership to know the cars more probably because its mainly PSA parts now rather than just GM.
Vauxhall Grandland X 2018 68 1.2 Elite Nav in Moonstone Grey with Intelligrip Adaptive Traction System
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Kitkat8617
Posts: 18
Joined: Mon Mar 25, 2019 5:27 pm

Post by Kitkat8617 » Sun Jan 16, 2022 7:38 pm

Yes they are both Vauxhall Dealerships
They are both owned by Worcester Car Sales which is a local family business( which is probably why they care!)
I have known the sales manager for over 15 years which helps
He always does me a good deal and I wouldn’t buy my cars from anyone else as I actually trust him.
FYI dealers are T Wall Garages Pensnett nr Dudley West Midlands and Halesowen Motorhouse Dudley Road Halesowen West Midlands.

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