Connected service not compatible

Faults and Technical chat for the Vauxhall Grandland
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asrajarajan
Posts: 26
Joined: Sun Mar 06, 2022 9:28 pm

Post by asrajarajan »

Getting this error while trying to activate the service

Can you please confirm if you this feature is availavle only after the software update ?


Thanks
Raj

Screenshot_20220315-174125.png

asrajarajan
Posts: 26
Joined: Sun Mar 06, 2022 9:28 pm

Post by asrajarajan »

Updated the firmware and maps today!! But still can't get the connected services working.

I think my car does not have onstar fitted as standard. Only shows live navigation available at 75 a year!!
asrajarajan
Posts: 26
Joined: Sun Mar 06, 2022 9:28 pm

Post by asrajarajan »

Not sure what happened. Today my app started recording the miles in spite of saying the data service is not compatible with VIN.

I think it shows in kms! but still at least works!

Seems like the firmware upgrade did all the magic!
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brucey
Posts: 38
Joined: Mon Nov 29, 2021 7:21 pm

Post by brucey »

My car was similar.. it didn't want to do anything until i put the latest firmware on it.. takes several hours to do that, and then you have to wait a day or so for it to register and start working.
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Grandland Ultimate Nav 2020 Hybrid 4 :x
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