firmware/satnav updates

Faults and Technical chat for the Vauxhall Grandland
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Dsrogan
Posts: 65
Joined: Mon Jul 02, 2018 9:38 pm

Post by Dsrogan »

Ok, Granland68

Let turn attention to the upload process.

Start engine.
Wait until sat nav is loaded
Insert stick into front usb
Should get update message
If not if you get an error message, remove stick and re-insert. May take 3-4 tries
What error messages are you getting?
Can you look at your system information and see what versions you have already
To see version press car button, go the system information
Select view
Please post result
Grandland Elite nav 1.2 auto in Topaz blue with 3rd party reversing camera MY 2018.5

GRANDLANDX68
Posts: 1225
Joined: Tue Nov 26, 2019 6:53 pm

Post by GRANDLANDX68 »

Dsrogan wrote: Mon Jun 15, 2020 7:55 am Thanks for replying and trying to help.


Ok, Grandandx68

Let turn attention to the upload process.

Start engine. Done

Wait until sat nav is loaded Done

Insert stick into front usb Done

Should get update message-

I get media error no media content on the usb stick
Then second message- Update- Version not compatible with hardware.


If not if you get an error message, remove stick and re-insert. May take 3-4 tries I have tried this and same error.

What error messages are you getting?

Can you look at your system information and see what versions you have already

To see version press car button, go the system information
Europe- CI-TT-PSAP3CNS.U-MAP-EUR.TTC-16.0.0
SYSTEM VERSION- 21.08.25.12_NAC-r0
Dated 2020-01-15
Vauxhall Grandland X 2018 68 1.2 Elite Nav in Moonstone Grey with Intelligrip Adaptive Traction System
Grandland Global Forum Moderator
jdh249
Posts: 1
Joined: Sat Jun 20, 2020 12:54 pm

Post by jdh249 »

Hi,

New to this, so please excuse me if this has been asked before.
What unzipping program should I use on a mac?
I'm getting a map error on update.
Thanks
exmokkaman
Posts: 28
Joined: Sat May 11, 2019 3:13 pm

Post by exmokkaman »

I'm on Windows so I can't advise you really. I use 7-Zip (the free one) or WinRAR. Vauxhall tell you to use WinZip but that doesn't work. Check to see if there is a version for Mac. for any of those.
GRANDLANDX68
Posts: 1225
Joined: Tue Nov 26, 2019 6:53 pm

Post by GRANDLANDX68 »

I have had no success in updating it as I get the same error. I have tried about 6 different Usb flash drives all at least 16gb and 3 unzipping programs I still get the same error.
Vauxhall Grandland X 2018 68 1.2 Elite Nav in Moonstone Grey with Intelligrip Adaptive Traction System
Grandland Global Forum Moderator
exmokkaman
Posts: 28
Joined: Sat May 11, 2019 3:13 pm

Post by exmokkaman »

It looks like you need to have your car checked. I had a real job updating mine but did it in the end. Good luck sorting it out.
GRANDLANDX68
Posts: 1225
Joined: Tue Nov 26, 2019 6:53 pm

Post by GRANDLANDX68 »

Rather avoid the dealerships as they have no idea about the Grandlands. What usb flash drive did you use please?
Vauxhall Grandland X 2018 68 1.2 Elite Nav in Moonstone Grey with Intelligrip Adaptive Traction System
Grandland Global Forum Moderator
exmokkaman
Posts: 28
Joined: Sat May 11, 2019 3:13 pm

Post by exmokkaman »

I use a Sandisk 32 GB Ultra Flair USB 3.0 Flash Drive Memory Stick . My offer still stands .
GRANDLANDX68
Posts: 1225
Joined: Tue Nov 26, 2019 6:53 pm

Post by GRANDLANDX68 »

Thanks I have pvt messaged you exmokkaman.
Vauxhall Grandland X 2018 68 1.2 Elite Nav in Moonstone Grey with Intelligrip Adaptive Traction System
Grandland Global Forum Moderator
Dsrogan
Posts: 65
Joined: Mon Jul 02, 2018 9:38 pm

Post by Dsrogan »

Just a thought you do have the Navi 5.0 system, not the nav 4
Grandland Elite nav 1.2 auto in Topaz blue with 3rd party reversing camera MY 2018.5
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