Dimmed Text - email address

All Vauxhall Grandland related discussions
Post Reply
ScubadaveUK
Posts: 21
Joined: Thu Mar 01, 2018 10:28 am

Dimmed Text - email address

Post by ScubadaveUK » Thu May 30, 2019 3:37 pm

If we can get as many people as possible to email the infotainment people maybe something will eventually get done.

Try this address infotainment.eu@opel.com
Grandland X Topaz Blue Elite Nav 1.2


JeffP
Posts: 8
Joined: Thu May 16, 2019 8:59 am

Re: Dimmed Text - email address

Post by JeffP » Thu May 30, 2019 4:40 pm

Just sent complaint but not holding my breath


aureldelic
Posts: 13
Joined: Wed Mar 06, 2019 7:21 am

Re: Dimmed Text - email address

Post by aureldelic » Tue Jun 04, 2019 6:17 am

I got a reply to go through the dealer, which I already have a couple of weeks ago, but no response...
Opel Grandland X, Ultimate + sunroof + alarm, Topaz Blue, 1.6T petrol


JeffP
Posts: 8
Joined: Thu May 16, 2019 8:59 am

Re: Dimmed Text - email address

Post by JeffP » Tue Jun 04, 2019 12:31 pm

Just had a response from Vauxhall/Opel, appearing to say that had no knowledge of the issue and told me to contact my dealer!
Waste of time


ScubadaveUK
Posts: 21
Joined: Thu Mar 01, 2018 10:28 am

Re: Dimmed Text - email address

Post by ScubadaveUK » Mon Jun 10, 2019 11:30 pm

Oh well, looks like it's going to be a waste of time complaining about it. I finally got a reply and they are now telling me that they are going to do diddly squat. Look at the reply I got, apparently its a DESIGN FEATURE (who would have guessed it was planned this way …… lol) and by the way, in my email I never even mentioned a map update so why I got the answer I did astounds me

Dear

Thank you for contacting Vauxhall customer care, regarding a new map update for your Vauxhall Grandland X.

In regards to your query, please be advised that this is a design feature and no update is expected.

Whilst I appreciate that this response is not in your favour, I would like to assure you that all of comments have been noted on our systems for future reference, enabling us to review current practises in place.


I hope this information is helpful to you.
>

Kind Regards

Zoya Shah
Grandland X Topaz Blue Elite Nav 1.2


Fredave
Posts: 12
Joined: Tue May 07, 2019 12:46 pm
Location: Northumberland

Re: Dimmed Text - email address

Post by Fredave » Tue Jun 11, 2019 1:27 pm

At least you got a reply, they haven’t replied to my email yet
1.2 Sports Nav. GrandlandX, in Dark Ruby Red.


Post Reply

Return to “Main Vauxhall Grandland chat”