If we can get as many people as possible to email the infotainment people maybe something will eventually get done.
Try this address infotainment.eu@opel.com
Dimmed Text - email address
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- Posts: 19
- Joined: Wed Mar 06, 2019 7:21 am
I got a reply to go through the dealer, which I already have a couple of weeks ago, but no response...
Opel Grandland X, Ultimate + sunroof + alarm, Topaz Blue, 1.6T petrol
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- Posts: 26
- Joined: Thu Mar 01, 2018 10:28 am
Oh well, looks like it's going to be a waste of time complaining about it. I finally got a reply and they are now telling me that they are going to do diddly squat. Look at the reply I got, apparently its a DESIGN FEATURE (who would have guessed it was planned this way …… lol) and by the way, in my email I never even mentioned a map update so why I got the answer I did astounds me
Dear
Thank you for contacting Vauxhall customer care, regarding a new map update for your Vauxhall Grandland X.
In regards to your query, please be advised that this is a design feature and no update is expected.
Whilst I appreciate that this response is not in your favour, I would like to assure you that all of comments have been noted on our systems for future reference, enabling us to review current practises in place.
I hope this information is helpful to you.
>
Kind Regards
Zoya Shah
Dear
Thank you for contacting Vauxhall customer care, regarding a new map update for your Vauxhall Grandland X.
In regards to your query, please be advised that this is a design feature and no update is expected.
Whilst I appreciate that this response is not in your favour, I would like to assure you that all of comments have been noted on our systems for future reference, enabling us to review current practises in place.
I hope this information is helpful to you.
>
Kind Regards
Zoya Shah
Grandland X Topaz Blue Elite Nav 1.2
Just sent my complaint to the address provided as me and my daughter both have the same issues can’t read display in daylight
2019.Vauxhall Grandland X Elite Nav White. 1.2 Turbo Panoramic Roof-Wind Deflectors- Mudguards-window shades-& Side Step
Now got Grandland 2022 White & Black The Facelift model GS Line Wind Deflectors Fitted Rear Sun Shades Mudguards Side Step
Now got Grandland 2022 White & Black The Facelift model GS Line Wind Deflectors Fitted Rear Sun Shades Mudguards Side Step